Why local pet owners choose The Brook Veterinary Surgery
Choosing a vet is a big decision. You want a team that will listen, explain your options clearly and care for your pet as an individual.
The Brook Veterinary Surgery is a friendly small animal practice in Steventon, near Abingdon, with on-site parking, experienced vets and nurses, in-house facilities and practical support for routine, urgent and ongoing care.
New clients often ask about trust, prices, parking, appointments, nurse clinics and what happens in an emergency. Here are the quick answers.
Why clients trust The Brook
- Established in Steventon since 1992.
- Friendly, experienced veterinary surgeons and registered veterinary nurses.
- Strong public review themes for friendliness, communication, clinical care and value.
- On-site parking at Station Approach, just off Steventon High Street.
- In-house laboratory, digital X-ray, surgical facilities and separate dog and cat wards.
- PetsApp available for routine messages, bookings and medication or food requests.
Frequently asked questions
New clients and visits
Are you accepting new clients?
Yes. New clients can register their pet online using our registration form. If your pet needs urgent help, please phone us on 01235 831800 rather than waiting for an online form response.
Where are you based?
You’ll find us at Station Approach, High Street, Steventon, Abingdon, Oxfordshire, OX13 6RU. We are convenient for Steventon, Abingdon, Milton, Drayton, Sutton Courtenay and nearby villages.
Is there parking?
Yes. We have ample on-site parking, which helps make visits easier if you are bringing a nervous pet, a carrier, children or more than one animal.
What should I bring to my first appointment?
Please bring any vaccination records, insurance details, medication information and previous history if you have it. It also helps to note your pet’s diet, symptoms and any recent changes you have noticed.
Care and appointments
What animals do you see?
We are a first-opinion small animal practice. We commonly see dogs, cats and small pets. If you have a less common pet or unusual species, please phone us before booking so we can advise whether we are the right first point of care.
What are your opening hours?
Our published opening times are Monday to Friday, 8.00am to 7.00pm, and Saturday, 8.00am to 5.00pm. Emergencies outside normal opening hours are covered by our out-of-hours emergency provider.
Can you see my pet urgently?
We endeavour to see urgent cases on the same day. If your pet needs urgent attention, please phone us on 01235 831800 so the team can advise you quickly and prepare for your arrival if needed.
What happens out of hours?
Outside normal opening hours, emergency care is provided by Abingdon Veterinary Emergency Treatment Service, known as A.V.E.T.S. If you call our usual number outside hours, you will be given the information you need to contact the emergency team.
Will you explain what is happening with my pet?
Yes. Clear communication is one of the things clients value about The Brook. We aim to explain your pet’s condition, your options and any next steps in plain English, so you can make informed decisions with confidence.
Nurse clinics and ongoing support
Do you offer nurse clinics?
Yes. Our nurse clinics include weight support, dental checks, second vaccinations, nail clips, anal glands, post-operative checks, tick removal, repeat medication injections, medication administration and happy visits.
What are happy visits?
Happy visits help pets build confidence at the practice. They can be useful for puppies, kittens, nervous pets, pets who have had a difficult previous experience, or any animal who would benefit from positive, low-pressure visits.
Do you support older pets?
Yes. Senior pet checks can help identify changes such as stiffness, drinking more, weight change, bad breath, new lumps, toilet changes, confusion or reduced interaction. If anything needs veterinary input, our nurses can refer your pet to a vet.
Costs, insurance and medication
How much will my appointment or treatment cost?
Please phone us for current consultation prices or an estimate for treatment. Every pet and treatment plan is different, so we will explain likely costs and what is included before you make a decision.
Will you talk me through treatment options and costs?
Yes. If there is more than one reasonable option, we will explain the benefits, limitations and likely costs, so you can choose the most appropriate plan for your pet and your circumstances.
Do you work with pet insurance?
Yes. If your pet is insured, please bring your policy details to your appointment. Not all insurance policies offer the same level of cover, so it is worth checking your excess, exclusions, claim limits and whether ongoing conditions are covered.
Can I order repeat medication?
Yes. Please use our online repeat medication request form and allow two working days for processing. If your pet is about to run out of critical medication, or you have an urgent query, please phone the practice.
Contacting us
What is the easiest way to contact you?
For routine questions, you can use PetsApp between 9.00am and 5.00pm to message the practice, book appointments, order food or medication, and ask questions without waiting on hold.
For urgent concerns or emergencies, please phone 01235 831800. Please do not use PetsApp for emergencies.
Ready to register?
If you are looking for a friendly local vet in Steventon or Abingdon, we would be happy to help.
Register your pet Call 01235 831800
For emergencies, please phone the practice rather than using online forms or PetsApp.